In Maine: IBEW Local 1837
16 Old Winthrop Road
Manchester, ME 04351
Phone: (207) 623-1030, Fax: (207) 621-8384
In New Hampshire:
680 Central Avenue, Suite 201
Dover, NH 03820
Phone: (603) 743-1652, Fax: (603) 743-1654

Labor News

CSR's at Eversource in NH Make Second Bid to Join Union

Eversource Customer Experience

UPDATE: July 8, 2015 - The final result of the NLRB election was a narrow Union loss 64 - 60. As a result these workers will continue to be unrepresented employees of Eversource.

June 29, 2015 - A majority of the Customer Service Representatives at Eversource Customer Experience in Manchester, New Hampshire (also known as the "Call Center") have signed union authorization cards to be represented by IBEW Local #1837. An election to certify the Union as their bargaining representative will be administered by the National Labor Relations Board on Wednesday, July 8.

There are 130 Customer Service Representatives employed by the Company at their facility on West Brook Street.  Two years ago, when the Customer Service Representatives first tried to join the Union, IBEW was forced to file multiple unfair labor practice charges against the Company for their actions and policies. The Customer Service Representatives ultimately lost that election in 2013 but have renewed their campaign with a great sense of determination and purpose.

“Shortly after their election loss, Customer Service Representatives endured changes in their benefits plan that made many previous union opponents think that they’d voted the wrong way,” IBEW 1837 Organizer Matthew Beck said. “It wasn’t long before they were asking when they could try again.”

Eversource Workers in MA Reach Tentative Agreement

June 2, 2015 - Negotiators for the Utility Workers Union of America Local 369 and Eversource have reached a tentative contract agreement for workers at the former NStar in Massachusetts. A strike threat had been looming for weeks, potentially affecting workers in New Hampshire employed by the Company.

According to the UWUA Local 369 website, a ratification vote has been scheduled for June 11. Challenging issues during weeks of negotiations included job security, working conditions and health care.

"The medical was an issue and we came to an agreement on that," said Dan Hurley, the president of the Utility Workers Union of America Local 369 on their website. "There were a lot of issues there yesterday morning, but we worked through them."

Union Members at FairPoint Approve New Contract and Return to Work on Feb. 25

AUGUSTA, ME (FEBRUARY 22, 2015 UNION NEWS RELEASE)—After three days of voting, IBEW and CWA members in Maine, New Hampshire, and Vermont have ratified tentative agreements with FairPoint Communications. The new agreements protect good jobs and ensure quality telecommunications service for New England communities.

“This is great news for our members, their families, and our communities,” said Peter McLaughlin, chair of the union bargaining committee and Business Manager of IBEW Local 2327 in Maine. “Our members remained united and committed to this fight for more than four months and today we have a fair deal that will bring them back to work and good service back to our communities.”

After initially demanding $700 million in concessions from workers, FairPoint implemented the terms of its proposals on August 28 saying the parties had reached an impasse in bargaining. The implemented terms included a dramatic increase in health care costs, a two-tier wage structure that would have paid new hires as much as 20 percent less to do the same jobs as current workers, and a greatly increased ability to outsource union members’ work to low-wage contractors from outside our region.

Ultimately, FairPoint agreed to a union-administered health insurance plan with better benefits that will cost workers and the company less. FairPoint also agreed to eliminate the two-tier wage structure.

“This agreement is a win for our members and for future FairPoint employees,” said Don Trementozzi, President of CWA Local 1400. “We went on strike last October because we are committed to keeping good, middle-class jobs in New England. Our members walked the lines for more than four months, not just for themselves, but for future generations. Our success will benefit FairPoint workers—and New England’s working families—for years to come.”

FairPoint, IBEW, and CWA Reach Tentative Agreements

February 19, 2015 - BREAKING NEWS/UNION NEWS RELEASE: FairPoint Communications, Inc. (Nasdaq: FRP); System Council T-9 of the International Brotherhood of Electrical Workers (AFL-CIO) Locals 2320, 2326, and 2327; and the Communications Workers of America (AFL-CIO) Local 1400 are pleased to announce that today they have reached tentative agreements on the terms for new collective bargaining agreements.

The Company and the Unions agree that the terms of their new collective bargaining agreements will address, in meaningful and constructive ways, the objectives of the parties and that the new labor agreements will provide employees with wages and benefits that are among the best in northern New England. At the same time, the agreements permit the Company to achieve a much more competitive position in the marketplace.

Union members will vote on ratification of the tentative agreements as soon as possible. Effective with the signing of the tentative agreements, the parties agreed that striking employees will return to work on Wednesday, February 25, 2015.

Further comments will be withheld until the ratification vote is complete.

IBEW 1837 Welcomes New Office Manager Laurie Kelley as Debbie Owen Retires

Office Manager Laurie Kelley
Office Manager Laurie Kelley

December 18, 2014 - Laurie Kelley has become the new full-time Office Manager of IBEW Local Union #1837, working out of the Maine office in Manchester, Maine. Laurie succeeds longtime Office Manager Debbie Owen, who recently retired after nearly 35 years at the Local.

For many of our members, the Union Office Manager is the friendly and professional voice on the other end of the telephone. The Office Manager answers multiple lines in our Manchester, Maine office, frequently fielding urgent inquiries from members looking for help with a problem at work.

Among the other responsibilities of the job is the maintenance of our database and keeping that information updated for approximately 1,600 members. The Office Manager is charged with keeping up on the paperwork associated with financial records, grievances and arbitrations. She also must prepare for regular audits conducted by the Department of Labor, the International Union, the 2nd District, and our Local office.

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