In Maine: IBEW Local 1837
16 Old Winthrop Road
Manchester, ME 04351
Phone: (207) 623-1030, Fax: (207) 621-8384
In New Hampshire:
680 Central Avenue, Suite 202
Dover, NH 03820
Phone: (603) 743-1652, Fax: (603) 743-1654

Organizing

Eversource NH Credit Specialists Vote "Union Yes"

Credit Specialists work around the state
to help collect overdue bills.

April 14, 2017 - Seven Credit Specialists employed by Eversource in New Hampshire voted in Hooksett today in an election administered by the National Labor Relations Board. By a 6 - 1 margin, they voted to be represented by IBEW Local #1837 for collective bargaining.

The Credit Specialists are often referred to as "Collectors" because their work in the Meter Department requires them to go door-to-door, collecting from customers whose bills are overdue. They also perform meter disconnects. Most of them work out of an Eversource office in Hooksett but others work out of the Area Work Centers in Keene, Tilton and Rochester.

IBEW Local #1837 already represents more than 400 workers at Eversource in their Generation and Utility divisions. The Credit Specialists will be included in the Utility collective bargaining unit once they have ratified their first contract.

“We're very pleased that the Collectors voted in favor of the Union by such a wide margin,” said IBEW 1837 Business Representative and Organizer Matt Beck. "Many of them worked for PSNH for many years and we're looking forward to having them as active members in our Union."

Field Techs at Eversource Ratify Their First Contract Agreement

Field Tech Union Bargaining Team
IBEW 1837 Asst. B.M. Tom Ryan, Field
Technicians Vaughn Taylor & Dan Pariseau
during a break in contract talks.

December 22, 2016 - Union and Company negotiators reached agreement this month on a first contract for the Eversource Field Technicians and Specialists. The agreement was ratified overwhelmingly by the Field Techs and is an addendum to the collective bargaining agreement for the Utility Group at New Hampshire’s largest electric utility. 

“I think it is a good agreement for the Field Techs and I’m pleased we were able to include them in our current contract with Eversource,” said Tom Ryan, IBEW 1837 Assistant Business Manager for New Hampshire. “We were able to maintain most of the benefits that our members enjoy.”

One of the biggest successes for the Union Bargaining Team was stabilizing and equalizing the pay rates for the classifications covered by the agreement. Under the new agreement, anyone that has been a Field Technician “A” for at least one year will be able to promote to Specialist upon successful completion of an exam. Formerly, there was only one Specialist per district and employees had to wait for an opening. Every Field Technician and Specialist received a wage increase to at least cover the cost of their union dues and most received more than that. Since the contract expires on May 31, it is likely that they will receive an additional wage adjustment upon ratification of the successor agreement.

Eversource NH Field Techs & Specialists Vote "Union Yes"

June 1, 2016 - Field Technicians A/B/C and Field Technician Specialists working for Eversource in New Hampshire have voted in favor of being represented by IBEW Local #1837 for collective bargaining. There are currently 29 workers in the classifications. They are commonly referred to as “Writers” and are responsible for work associated with the design, maintenance, construction and operation of the Eversource electric distribution system in the Granite State.

The National Labor Relations Board election was conducted by mail because the Field Techs and Specialists work throughout the state in multiple locations. The ballots were tallied on Friday, May 28, 2016 at the NLRB Region One office in Boston with a clear majority voting in favor of the Union. Work will begin soon on contract negotiations for these Eversource employees.

“We’re planning to get to work on bargaining for this group as soon as possible,” said IBEW 1837 Assistant Business Manager Tom Ryan. “We’ll be working with the Writers to select contract team members and to review contract proposals before we sit down at the table with the Company. Since the Writers voted to be included in our existing bargaining unit, it should help to streamline the negotiations and allow us to reach an agreement for them to consider relatively quickly.”

CSR's at Eversource in NH Make Second Bid to Join Union

Eversource Customer Experience

UPDATE: July 8, 2015 - The final result of the NLRB election was a narrow Union loss 64 - 60. As a result these workers will continue to be unrepresented employees of Eversource.

June 29, 2015 - A majority of the Customer Service Representatives at Eversource Customer Experience in Manchester, New Hampshire (also known as the "Call Center") have signed union authorization cards to be represented by IBEW Local #1837. An election to certify the Union as their bargaining representative will be administered by the National Labor Relations Board on Wednesday, July 8.

There are 130 Customer Service Representatives employed by the Company at their facility on West Brook Street.  Two years ago, when the Customer Service Representatives first tried to join the Union, IBEW was forced to file multiple unfair labor practice charges against the Company for their actions and policies. The Customer Service Representatives ultimately lost that election in 2013 but have renewed their campaign with a great sense of determination and purpose.

“Shortly after their election loss, Customer Service Representatives endured changes in their benefits plan that made many previous union opponents think that they’d voted the wrong way,” IBEW 1837 Organizer Matthew Beck said. “It wasn’t long before they were asking when they could try again.”

CMP Fiber Microwave Techs Ratify Their First Union Contract

 

Negotiating Team members Bill Dunn, Jason Tibbetts and Bob Craig.
Union negotiating team

February 24, 2014 - Fiber Microwave Technicians at Central Maine Power have ratified their first union contract. These six workers are now part of the largest existing bargaining unit at CMP along with hundreds of other IBEW members. The Fiber Microwave Technicians voted to have union representation in a National Labor Relations Board election last May.

“There’s no doubt in my mind that we’re better off,” said Phil Fessenden, one of the Fiber Microwave Techs. “It was an avenue to better our position at CMP and ensure a more productive future for our department.”

The Fiber Microwave Techs are responsible for the installation, maintenance, troubleshooting and repair of CMP's fiber-optic cable and microwave networks that carry both voice and data communications. They also maintain the Load Management and Energy Management Systems for the Company.

Their contract includes improvements in wages and benefits, a grievance and arbitration procedure, and many of the other benefits found in a collective bargaining agreement.

“I’m excited about the addition of the Fiber Microwave Techs to the big unit at CMP and, more importantly, glad that they now will have a voice at the table without the fear of retribution,” said IBEW Local 1837 Business Manager Dick Rogers. “With the addition of the 46 CMP Customer Service Representatives two weeks ago, this adds to the strength of not only the CMP unit but Local 1837 as a whole.”

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