Organizing

N.U. Call Center Workers Look to Join IBEW 1837

Customer Service Representatives at the Northeast Utilities Manchester Call Center are making a bid to join IBEW Local 1837, but Company representatives are pulling out the stops to try to thwart the campaign. More than 150 employees at the Center take customer calls for PSNH, Connecticut Light and Power and Western Massachusetts Electric, answering calls about billing and service for the electric utilities owned by N.U.

Bangor Hydro System Operators Organize to Join IBEW 1837

February 17, 2012 - The System Operators at Bangor Hydro Electric Company have unanimously decided that they would like to be represented by IBEW Local 1837 for collective bargaining. These highly-skilled workers are also commonly known as “Dispatchers.”

All of the System Operators at BHE indicated their interest in union representation by signing authorization cards which were subsequently submitted to the National Labor Relations Board. The Union has requested that the Company voluntarily recognize the new bargaining unit and commence negotiations as soon as possible.

Unitil Electric System Operators Seek to Join Union

August 2, 2012 - A majority of the Electric System Operators at Unitil Service Corp., Inc. in Portsmouth, New Hampshire have decided that they would like to be represented by IBEW Local 1837 for collective bargaining.

The System Operators indicated their interest in union representation by signing authorization cards that were submitted to the National Labor Relations Board. As a result of the Union's petition and the Company's refusal to voluntarily recognize the Union, the NLRB has scheduled a secret ballot election on Wednesday, September 5 in Portsmouth.

IBEW 1837 Effort Helps Electric System Operators at Unitil to Receive Back Pay

December 6, 2012 - Recently organized workers at Unitil's Centralized Electric Dispatch (CED) in Portsmouth will be receiving back pay as the result of unfair labor practice charges filed by IBEW Local 1837, and a settlement agreement between the National Labor Relations Board, Unitil Service Corporation and  the Union.

NU Call Center Customer Service Reps Set to Vote in Union Election

March 13, 2013 - More than 150 Customer Service Representatives at the Northeast Utilities Manchester, New Hampshire "Customer Experience Center" will vote next month on whether they will be represented by IBEW Local 1837 for collective bargaining. Company representatives have already started their campaign against their workers forming a Union.

CMP Fiber Microwave Techs Vote for Union in NLRB Election Victory

April 26, 2013 - Fiber Microwave Technicians at Central Maine Power voted 5 - 1 to join IBEW Local Union #1837. With the union win in the NLRB secret ballot, these six workers will become part of the largest existing bargaining unit at CMP along with hundreds of other IBEW members.

"We're very pleased with the election outcome," Fiber Microwave Tech Bob Craig said. "We were strong for the union from the start, and despite numerous anti-union meetings, we became stronger."

Union Confident CMP Augusta Customer Service Representatives Have Won NLRB Union Election

June 5, 2013 - Customer Service Representatives at the Central Maine Power Company Call Center in Augusta voted today to decide if they wanted to be represented by IBEW Local #1837 for collective bargaining. In a secret ballot election administered by the National Labor Relations Board, a majority of the 42 employees on the eligible voter list voted in favor of the Union.

NLRB Issues Complaints Against NU Call Center for Unfair Labor Practices

June 6, 2013 - Customer Service Representatives at the Northeast Utilities Call Center trying to organize a Union have been repeatedly subjected to policies and practices that violate their rights under the National Labor Relations Act, leading the Regional Director of Region One of the National Labor Relations Board to authorize issuance of complaints against the Company.

NU Call Center Workers Lose Union Election

July 31, 2013 - Customer Service Representatives at the Northeast Utilities Call Center have lost their bid to join the Union by a 55 - 93 vote.  A secret ballot election was conducted by the National Labor Relations Board after a long, contentious campaign marred by unfair labor practice charges against the Company.

In spite of Company threats, interrogations, and creating the impression that employees were under surveillance as a result of their support for the Union, nearly 40% of the Customer Service Representatives voted to be represented by IBEW Local #1837.

New IBEW 1837 Members at CMP Call Center Approve Their First Contract

 

February 10, 2014 - Customer Service Representatives at the Central Maine Power Call Center in Augusta have ratified their first union contract with the Company. An overwhelming majority of the 46 CSR’s voted late last week to accept the collective bargaining agreement negotiated between IBEW Local 1837 and CMP. The workers had voted to organize a union this past June.

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